01
Engage
Capture Instagram conversations
Bring customer interactions into a structured workflow where teams can manage responses efficiently.
Connected withInstagram
Instagram Automation
Turn Instagram conversations into customer workflows
Capture engagement from Instagram, organize customer conversations, and create automated workflows that help your team respond faster and convert more opportunities.
Connect Instagram conversations with your complete customer workflow.
exenra AUTOMATION
ig
CONNECTED APPInstagram
EX
AUTOMATIONexenra
Active
Conversation workflow
Move Instagram conversations forward
01
Message receivedNew customer interaction
02
Conversation reviewOrganize customer context
03
Next actionStart engagement workflow
Next actionContinue conversation
Instagram conversation workflow
Create a better process around every customer interaction
Instagram engagement can create valuable customer relationships, but managing conversations manually can become difficult as your audience grows. exenra helps organize interactions into connected business workflows.
Capture conversations, organize customer context, and create consistent follow-up processes across your team.
02
Understand
Keep conversation context
Maintain useful customer information so teams can provide more relevant responses.
03
Automate
Create repeatable actions
Reduce repetitive communication tasks with automated workflow processes.
04
Convert
Move conversations forward
Turn engagement into organized opportunities and customer actions.
Connected capabilities
More than Instagram messaging
Build a complete customer engagement workflow by connecting conversations, automation, ownership, and business processes.
01
Conversation capture
Organize Instagram interactions
Bring customer conversations into a structured workflow instead of managing disconnected messages.
02
Customer context
Understand every interaction
Keep relevant information connected so teams can respond with better context.
03
Automation
Reduce manual responses
Create automated steps that help teams handle repetitive communication efficiently.
04
Team workflow
Assign conversations clearly
Route customer interactions to the right people and processes.
05
Engagement tracking
Monitor customer activity
Create visibility into conversations and workflow progress.
06
Business integration
Connect Instagram with operations
Bring social interactions into your wider business automation system.
Instagram workflow automation
Turn customer conversations into organized business actions
Create workflows that capture Instagram engagement, understand customer intent, and help your team respond with consistent processes.
WORKFLOWAUTOMATION
01WHEN
Instagram activity
A customer starts a conversation
Start automation when Instagram engagement creates a new customer interaction.
Listening
02IF
CHECK CONDITIONS02 RULES
01
Conversation typeCustomer intent can be identified
02
Customer contextRelevant interaction details are available
03THEN
01
OrganizeCreate conversation records
Bring Instagram interactions into a structured workflow where your team can manage customer activity.
02
RouteAssign conversations automatically
Send customer interactions to the correct team member or workflow process.
03
EngageContinue customer journeys
Create follow-up actions that help convert conversations into meaningful opportunities.
Workflow resultInstagram engagement becomes actionable workflows
Turn social conversations into organized customer processes that help teams respond faster and build stronger relationships.
AutomatedPlans & pricing
Choose the automation level your team needs
Start with the plan that matches your workflow today and expand as your automation requirements grow.
SELECTED PLAN
Plus
For teams managing multiple customer conversations and workflows.
$30per month
Advanced workflow automation
Connected business systems
Conversation management
Growing team support
Choose PlusChoose a plan that fits the way your team works.
exenra PLANSCompare complete pricing
Ready to connect Instagram?
Turn Instagram conversations into connected customer workflows
Bring Instagram engagement into exenra and create a reliable process for managing conversations, automation, and customer opportunities.
CONNECTED WORKFLOWReady
ig
SOURCEInstagram
EX
AUTOMATIONexenra
OUTCOMEConnected engagement workflow
Workflow readyexenra